Hilton Sorrento Palace

Hilton Sorrento Palace

Facilities

Policies

From  $396

Hilton Sorrento Palace Reviews

Guest reviews are submitted by our customers after their stay at Hilton Sorrento Palace

Guest reviews

• Hilton Sorrento Palace
  Family with children

  8.210

  We enjoyed the hotel even though it is a little bit outside the town. It made for a pleasant walk. The staff was friendly. They have a beautiful indoor pool which saved our trip since we manage to see the worst summer in Italy in years.

  We did have problems that our credit card was used even though I specifically asked to use a different one on sight and the staff had no idea that I requested it. When I returned home I did see an email that had been sent but we were already on our trip so I did receive it.The staff did their very best to correct the situation. The breakfast buffet was not the best and it seems to me that they should put the buffet to the back of the room so that everyone can sit and enjoy the fantastic view.

• Hilton Sorrento Palace
  Couple

  7.810

  Food in the restaurant was delicious (although expensive).

  The rooms were very expensive - we wouldn't normally spend that amount of money on accommodation and possibly would not again.

• Hilton Sorrento Palace
  Older travelers

  7.010

  The executive floor amenities were first class.

  The kingsize guest room was very small in comparison to other Hilton locations and the walk to the centre and back was quite challenging for people of a certain age.

• Hilton Sorrento Palace
  Couple

  7.810

  The Hilton Sorrento offered clean and tidy rooms, great pool side facilities and the opportunity to relax and enjoy the views over the bay of Naples from the hotel restaurant. The buffet breakfast was fantastic

  The hotel Internet costs are very pricey.

• Hilton Sorrento Palace
  Couple

  8.810

  Beautiful hotel and good quiet location. Staff very helpful and willing to cater for you.

  When we arrived we noticed that there was no tea making facilities in the room and immediately went to reception. They gave us tea and coffees and a kettle for the room but I feel it should have been in the room as hotel is of high standard.

• Hilton Sorrento Palace
  Group of friends

  9.610

  the room was spacious and clean. The views were spectacular. The hotel had a lovely feel about it - and you were made to feel special

  the breakfast service was poor on 2 out of 3 occasions which is a shame because on the 1st day it was faultless.

• Hilton Sorrento Palace
  Family with children

  8.810

  The views from the hotel were exceptional. The staff were all very helpful and pleasant. Facilities especially the swimming pools were excellent and well designed for children of all ages. We enjoyed the sun decks and the bar. The breakfast arrangements were also very good

• Hilton Sorrento Palace
  Single

  7.810

  The location was great and the view for breakfast was amazing. The rooms were modern and all had balconies.

  The staff were rude at the front desk and the Internet and tv/movie hire were the highest I've ever seen in any Hilton.

• Hilton Sorrento Palace
  Older travelers

  7.410

  good stay and a very good meal

  the room was not good clean up.

• Hilton Sorrento Palace
  Older travelers

  7.410

  It has magnificent views over the Bay of Naples towards Vesuvius and a superb pool. Great indoor pool close to the spa.

  Quite a walk into the historical centre of Sorrento with an irregular bus service. We found the rooms incredibly noisy - the doors to the corridors are not sufficiently well insulated to stop sound from the corridor or the lift foyer. Late night revellers and cleaners became an annoyance. The doors also banged shut loudly and door closers would definitely help. We would recommend adding an additional door to the rooms beyond the bathroom and possibly double doors to the lift foyer

• Hilton Sorrento Palace
  Older travelers

  7.010

  The hotel was fine and so was the room except for the room's outlook - it was described as a 'standard room with garden view' in fact it really had no view at all, looking out over the goods entrance onto a wall.

  Location was a little bit out of the centre

• Hilton Sorrento Palace
  Couple

  7.410

  Lovely views from the terraces, hotel was a short walk into town, bar staff very freindly and room was lovely and clean and always offereing fresh towels. Would stay here again

  Even though breakfast was very good, didnt like queing to get a table in the morning, and when I got up from the table someone was sitting in my seat when I cam back from the buffett.

• Hilton Sorrento Palace
  Couple

  7.810

  The breakfast and the pool are the best things of hotel.

  I'm disappointed with the hotel' staff.

• Hilton Sorrento Palace
  Family with children

  10.010

  The staff were courteous and helpful. The rooms were very clean and our family room was spacious, easily accommodating three beds. The pool complex is perfect for adults and children alike and the Kids Club is particularly good for younger children.

• Hilton Sorrento Palace
  Couple

  8.810

  very nice hotel!it is the best place to stay if you want to visit the amalfi coast and napoli!you take the boat to everywhere!!driving is very tiring and dangerous!!perfect breakfast

  the parking is very slow and very expensive.you can park the car right in front of the hotel without paying!